FREE Shipping · 30-day home trial · 14-day return policy

Shipping

Delivery information.

FREE Shipping

Every scooter ships free worldwide. We use trusted carriers and send a tracking number as soon as your order leaves our warehouse.

Processing time

Orders are packed within 1–2 business days. We prepare each scooter carefully, with the battery charged and a final quality check.

Transit time

Most orders arrive within 5–7 business days after shipping. Rural areas may take a day or two longer. You will receive tracking updates by email.

What's in the box

The scooter arrives in a single carton, partially assembled. The package includes the folding chassis, removable battery, charger, seat cushion, armrests, ignition keys, storage baskets, and a clear user manual.

Delivery notes

The box is large but manageable. If you need help bringing it inside, please arrange assistance in advance. We cannot carry it into the home for you.